Shipping FAQ
In-stock apparel and accessories take up to 3-4 business days to produce. The transit time for orders is noted below:
- Economy Ground takes 5-12 business days (typically around 5-7 business days for US to US orders)
- International shipments may take up to 21 business days in transit, but are usually delivered within 1-3 weeks from the ship date through DHL.
We have also experienced instances where an order may take upwards of a month to deliver. Unfortunately, not all tracking events may be represented in real-time, and this causes a shipment to appear "stuck" at a certain place/event. There are also other factors beyond our control that may extend the delivery window, including but not limited to:
- Packages being handled by multiple carriers, when handed off to local carriers.
- Local customs department processing time
For these reasons, we are unable to guarantee a delivery date with certainty for international deliveries.